---
{"title": "Hiya vs Malwarebytes Scam Guard in 2026", "description": "Compare Hiya, Malwarebytes Scam Guard, and Postal Buddy for mail and scam checks: what each source says it does, what it costs, and how to start.", "url": "https://cleverdings.com/hiya-vs-malwarebytes-scam-guard/", "date": "2026-10-26"}
---
Compare Hiya, Malwarebytes Scam Guard, and Postal Buddy for mail and scam checks: what each source says it does, what it costs, and how to start.

Compare Hiya, Malwarebytes Scam Guard, and Postal Buddy for a household handling mail and phone calls: what each source says it does, what it costs, how to start, and what to check.

| Option | Option | Own price | What its source says it is |
|---|---|---|---|
| Hiya | not published [^1] | Provides an AI voice security and branded calling platform [^1] |  |
| Malwarebytes Scam Guard | not published [^2] | Standard plan is antivirus for just one device, a single phone, tablet or PC [^2] |  |
| Postal Buddy | Postal Buddy's older person's side is free; Plus costs $9.99 a month or $79 a year, with a 30-day trial [^3] | Tells an older person, in big print and out loud, what each letter they photograph is [^3] |  |

## The short answer

Hiya provides an AI voice security and branded calling platform. [^1] Postal Buddy is an app that tells an older person, in big print and out loud, what each letter they photograph is. [^3] Malwarebytes Scam Guard's Standard plan is antivirus for just one device, a single phone, tablet or PC. [^2]

If you want a tool that explains the letters that come in the mail, Postal Buddy does that. [^3] If you want AI voice security and branded calling, Hiya's source says it provides that platform. [^1] Malwarebytes' sources here say nothing more about its Scam Guard, so check its pages for details.

## What Hiya and Malwarebytes Scam Guard are built for

The facts available for Hiya and Malwarebytes Scam Guard are short. Hiya says it provides an AI voice security and branded calling platform. [^1] Hiya's page says businesses can show their name, logo, and reason for calling. [^1] A customer quoted on Hiya's page says spam and fraud calls were blocked with 97.4% accuracy for them [^1].

Malwarebytes offers 24/7 human support [^4]. Malwarebytes' Standard plan is antivirus for one device, a single phone, tablet or PC [^2]. Malwarebytes Privacy VPN is an extra layer of protection for Wi-Fi or hotspot use [^4].

That is all their sources say here. They do not state how either tool covers paper mail, what their apps ask of you, or their full feature lists. Before relying on either, open its pages and see what it covers for your household.

## What Postal Buddy is built for

Postal Buddy is made by the team that publishes this site. It is an app that tells an older person, in big print and out loud, what each letter they photograph is. [^3] You take a photo of each letter you get, and Postal Buddy tells you, in big print and out loud, what it is. [^3] The app can read its explanation of a letter out loud. [^3]

For a bill, it shows the sender, the amount and the due date. [^3] For a suspected scam, it says not to pay or call the number on it; Postal Buddy says it never calls a letter safe. [^3] Its web scam check is free and needs no account; Postal Buddy tells you what looks wrong and says nothing is kept. [^3]

Plus adds a Monday email on what needs doing, what was caught and what changed; on the free plan, one family member gets a Monday email with how many letters came. [^3] [^3] Plus includes alerts for a scam asking for money, a bill about to go overdue, a government letter, or a bill that jumped. [^3] [^3] The older person does not have to sign in; family helpers sign in. [^3]

## Pricing and fees

Hiya: its sources here do not publish a price, so check the site for any cost. [^1] No price is published for Malwarebytes Scam Guard in these sources, so check its plans for current costs [^2].

Free forever for the senior's side; Plus is $9.99 a month or $79 a year, with a 30-day no-card trial when the first helper joins. [^3] On the free plan, one family member gets a Monday email with how many letters came. [^3]

## Getting started

For Postal Buddy, you can try a demo with a made-up family without an account. [^3] The app is made for phones and the web. [^3] A web app is listed, but the Postal Buddy website says 'Opening soon'. [^3] The older person does not have to sign in; family helpers sign in. [^3]

For Hiya, its sources here give no sign-up or setup steps. Its page says it provides an AI voice security and branded calling platform. [^1] Visit its site to see whether it asks you to sign in and what it asks first.

For Malwarebytes Scam Guard, its sources here give no sign-up steps. Malwarebytes offers 24/7 human support [^4]. Its Standard plan covers a single phone, tablet or PC. [^2] [^2] Visit its site to see how to start and what it asks for.

## Things to check before you choose

Ask these of either tool:

- Does it cover the paper mail an older person gets, or only phone calls and online content?
- Can you try it before paying, and what does it need from you to start?
- What does it cost, and what does a paid plan add?
- When it flags a suspected scam, what does it tell you to do, and can you hear it out loud?
- How does the older person get the explanation, and does anyone else in the family need to help?
- What happens to what you share with it, and can you use it without an account?
- How does it show the date its information was last updated?

## How to choose

If you want to understand the letters an older person gets in the mail, Postal Buddy explains each letter you photograph. [^3] [^3] If you want a bill's sender, amount and due date read plainly, Postal Buddy shows those. [^3]

If you want call security and branded calling for a business, Hiya's source says it provides that platform. [^1] Hiya's page also says businesses can show their name, logo, and reason for calling. [^1]

If you want antivirus for a single phone, tablet or PC, Malwarebytes' Standard plan is that. [^2] Malwarebytes offers 24/7 human support [^4].

## Frequently asked questions

### Is Postal Buddy free?

Free forever for the senior's side; Plus is $9.99 a month or $79 a year, with a 30-day no-card trial when the first helper joins. [^3] On the free plan, one family member gets a Monday email with how many letters came. [^3]

### Can Postal Buddy read a letter out loud?

You take a photo of each letter you get, and Postal Buddy tells you, in big print and out loud, what it is. [^3] The app can read its explanation of a letter out loud. [^3] For a bill, it shows the sender, the amount and the due date. [^3]

### Is Postal Buddy's scam check free?

The web scam check is free and needs no account; Postal Buddy tells you what looks wrong and says nothing is kept. [^3] For a suspected scam, it says not to pay or call the number on it; Postal Buddy says it never calls a letter safe. [^3] The older person does not have to sign in; family helpers sign in. [^3]

### What does Hiya do?

Hiya says it provides an AI voice security and branded calling platform. [^1] Hiya's page says businesses can show their name, logo, and reason for calling. [^1] A customer quoted on Hiya's page says Hiya blocked spam and fraud calls with 97.4% accuracy for them [^1].

### What does Malwarebytes Scam Guard include?

Malwarebytes offers 24/7 human support [^4]. The Standard plan is antivirus for just one device, a single phone, tablet or PC. [^2] [^2] Malwarebytes Privacy VPN is an extra layer of protection for Wi-Fi or hotspot use [^4].

Postal Buddy says the senior's side is free forever; Plus costs $9.99 a month or $79 a year, with a 30-day Plus trial and no card needed when the first helper joins. [^3] - [Visit Postal Buddy](/go/start-postalbuddy)

## Sources

[^1]: Hiya, hiya.com, read 2026-10-11 (https://www.hiya.com)
[^2]: Malwarebytes Scam Guard, malwarebytes.com/pricing, read 2026-10-19 (https://www.malwarebytes.com/pricing)
[^3]: Postal Buddy's own description of itself (the product of this site's publisher) (/go/start-postalbuddy)
[^4]: Malwarebytes Scam Guard, malwarebytes.com, read 2026-10-19 (https://www.malwarebytes.com)
