BBB Scam Tracker vs USPS Informed Delivery in 2026
Compare BBB Scam Tracker and USPS Informed Delivery for a household: what each source says it does, what it costs, how to start, and what to check.
CleverDings is published by the makers of Benefit Buddy, Postal Buddy and Packing Buddy, which are compared here alongside other apps.
Postal Buddy tells you what each letter is by photographing it. [1] BBB Scam Tracker collects verified scam reports into a public, searchable database. [2] USPS Informed Delivery is a service on the USPS website. [3]
| Option | Own price | What its source says it is |
|---|---|---|
| BBB Scam Tracker | not published [2] | Verified reports are added to the public Scam Tracker database, where anyone can search them [2] |
| USPS Informed Delivery | not published [3] | A service on the USPS website with a register and sign-in option [3] [3] |
| Postal Buddy | The senior's side is free forever; Plus costs $9.99 a month or $79 a year [1] | An app that tells an older person, in big print and out loud, what each letter they photograph is [1] |
The short answer
Postal Buddy is an app that tells an older person, in big print and out loud, what each letter they photograph is. [1] BBB Scam Tracker lets anyone search a public database of verified scam reports. [2] USPS Informed Delivery is a service on the USPS website. [3]
If you want to photograph a letter and hear what it is, Postal Buddy says it does that. [1] If you want to search reports others have filed about scams, BBB Scam Tracker says verified reports are added to the public database where anyone can search them. [2] If you want to manage mail through the postal service, the USPS website provides access to Informed Delivery. [3] The sources for USPS Informed Delivery say nothing more about what the service shows, so check its pages for details.
What BBB Scam Tracker, USPS Informed Delivery is built for
BBB Scam Tracker is a public database of scam reports. Verified reports are added to the public Scam Tracker database, where anyone can search them, helping neighbors, businesses, and law enforcement spot scams faster. [2] USPS Informed Delivery is a service on the USPS website. [3] The same site also provides tools to track a package, find USPS locations, schedule a pickup, calculate a price, look up a ZIP Code, change an address, rent or renew a PO Box, and ship with Click-N-Ship. [3] [3] [3] [3] [3] [3] [3] [3]
The sources for USPS Informed Delivery do not state what it shows about incoming mail, whether it has a price, or what is needed to sign up. Before relying on it, open the service on the USPS website and see what it asks and what it returns.
What Postal Buddy is built for
Postal Buddy is made by the team that publishes this site. It is an app that tells an older person, in big print and out loud, what each letter they photograph is. [1] You take a photo of each letter you get, and Postal Buddy tells you, in big print and out loud, what it is. [1] The app can read its explanation of a letter out loud. [1]
For a bill, it shows the sender, the amount and the due date. [1] For a suspected scam, it says not to pay or call the number on it; Postal Buddy says it never calls a letter safe. [1] Its web scam check is free and needs no account; Postal Buddy tells you what looks wrong and says nothing is kept. [1]
The older person does not have to sign in; family helpers sign in. [1] Plus adds a Monday email on what needs doing, what was caught and what changed; on the free plan, one family member gets a Monday email with how many letters came. [1] Plus includes alerts for a scam asking for money, a bill about to go overdue, a government letter, or a bill that jumped. [1] The app is made for phones and the web. [1]
Pricing and fees
BBB Scam Tracker: its sources do not publish a price, so check the BBB site for any cost. [2]
USPS Informed Delivery: its sources do not publish a price, so check the USPS site for any cost. [3]
Postal Buddy: the senior's side is free forever; Plus costs $9.99 a month or $79 a year, with a 30-day Plus trial and no card needed when the first helper joins. [1] Its web scam check is free and needs no account. [1] Postal Buddy does not say everything Plus adds beyond what is listed here, so check that before paying.
Getting started
For Postal Buddy, you can try a demo with a made-up family without an account. [1] The older person does not have to sign in; family helpers sign in. [1] The app is made for phones and the web. [1] A web app is listed, but the Postal Buddy website says it is opening soon. [1]
For BBB Scam Tracker, its sources give no sign-up or setup steps. Its page says verified reports are added to the public Scam Tracker database, where anyone can search them. [2] Visit the BBB site to see whether you need to sign in and what it asks first.
For USPS Informed Delivery, its sources say the service is on the USPS website. Visit the site to see what it asks you to set up and what it shows once you are signed in.
Things to check before you choose
Ask these of either tool:
- Does it show you what is in a letter before you open it, or does it only list reports from other people?
- Can it read results out loud, and is the print large enough for someone who has trouble seeing?
- What does it do when it sees something that looks like a scam, and does it tell you what to do next?
- Can a family helper sign in so the older person does not have to?
- Does it cost anything, and what does a paid plan add that the free side does not?
- How does it handle the photos or documents you share, and does it keep them?
- How current are the reports or mail previews it shows you?
How to choose
If you want to photograph a letter and hear what it is, Postal Buddy says it does this. [1] [1]
If you want a free scam check that needs no account, Postal Buddy says its web scam check is free and keeps nothing. [1]
If you want alerts about bills and scams, Postal Buddy says Plus includes alerts for a scam asking for money, a bill about to go overdue, a government letter, or a bill that jumped. [1]
If you want to search scam reports filed by others, BBB Scam Tracker says verified reports are added to the public database where anyone can search them. [2]
If you want to manage mail through the postal service, the USPS website provides access to Informed Delivery. [3] Its sources here do not say more, so judge it by using it.
Frequently asked questions
Is Postal Buddy free?
The senior's side is free forever; Plus costs $9.99 a month or $79 a year, with a 30-day Plus trial and no card needed when the first helper joins. [1] Its web scam check is also free and needs no account. [1] Postal Buddy does not say everything Plus adds, so check that before paying.
Is BBB Scam Tracker free to use?
Its sources do not publish a price, so check the BBB site for any cost. [2]
Does USPS Informed Delivery cost money?
Its sources do not publish a price, so check the USPS site for any cost. [3] Its sources say the service is on the USPS website. Visit the site to see what it asks before you can use it.
Can Postal Buddy be tried without an account?
You can try a demo with a made-up family without an account. [1] The web scam check is also free and needs no account. [1] A web app is listed, but the Postal Buddy website says it is opening soon. [1]
Does Postal Buddy tell you if a letter is a scam?
For a suspected scam, it says not to pay or call the number on it; Postal Buddy says it never calls a letter safe. [1] Its web scam check tells you what looks wrong and says nothing is kept. [1]
Postal Buddy says the senior's side is free forever; Plus costs $9.99 a month or $79 a year, with a 30-day Plus trial and no card needed when the first helper joins. [1]
Try Postal BuddySources
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