BBB Scam Tracker vs True Link in 2026

Compare BBB Scam Tracker and True Link for a household: what each source says it does, what it costs, how to start, and what to check.

By CleverDings · 2026-10-17

CleverDings is published by the makers of Benefit Buddy, Postal Buddy and Packing Buddy, which are compared here alongside other apps.

BBB Scam Tracker lets you search a public database of verified scam reports that anyone can look up. ^[1] True Link is a Visa prepaid card whose spending rules a family helper can set to control where and when the card is used. ^[2] Postal Buddy photographs a letter and tells an older person, in big print and out loud, what it is. ^[3]

Option	Own price	What its source says it is
BBB Scam Tracker	not published ^[1]	A public database of verified scam reports that anyone can search ^[1]
True Link	not published ^[2]	A Visa prepaid card whose spending rules a Card Admin controls ^[2] ^[2]
Postal Buddy	Senior's side is free forever; Plus costs $9.99 a month or $79 a year ^[3]	An app that tells an older person, in big print and out loud, what each letter they photograph is ^[3]

The short answer

BBB Scam Tracker is a public database of verified scam reports that anyone can search. ^[1] BBB reviews each report before it is published. ^[1] True Link is a Visa prepaid card that a family helper can control by setting where and when it is used. ^[2] Spending rules can be customized from over 50 categories, and the card administrator can block or allow specific vendors and set cash access. ^[2]

If you want to look up scams others have reported, BBB Scam Tracker says it lets anyone search its verified reports. ^[1] If you want a card you can control for an older family member's spending, True Link says its Card Admin sets where and when the card works. ^[2] If you want an app that reads a letter and says what it is for an older person, Postal Buddy says it does that. ^[3] The sources for BBB Scam Tracker say nothing about pricing or sign-up, and the sources for True Link say nothing about consumer pricing, so check each tool's pages for those details.

What BBB Scam Tracker, True Link is built for

BBB Scam Tracker is a public database of verified scam reports that anyone can search. ^[1] BBB reviews each report before it is published to the Scam Tracker. ^[1]

The True Link Visa Prepaid Card is issued by Sunrise Banks N.A., Member FDIC, under a license from Visa U.S.A. Inc. ^[2] Funds are FDIC insured up to $250,000 through Sunrise Banks, N.A. ^[2] The Card Admin sets where and when the Visa card can be used to help protect spending and prevent fraud. ^[2] Spending rules can be customized from over 50 categories, and the card administrator can block or allow specific vendors and set cash access. ^[2] A mobile app lets users track spending, send funds, and block purchases while on the go. ^[2] Real-time alerts keep Card Admins informed of recent purchases and let them view reports of spending history. ^[2] The Visa card typically arrives by mail within 7-10 business days after an order is placed. ^[2] The company says it has served more than 250,000 families. ^[2]

What Postal Buddy is built for

Postal Buddy is made by the team that publishes this site. Postal Buddy is an app that tells an older person, in big print and out loud, what each letter they photograph is. ^[3] You take a photo of each letter you get, and Postal Buddy tells you, in big print and out loud, what it is. ^[3] The app can read its explanation of a letter out loud. ^[3]

For a bill, it shows the sender, the amount and the due date. ^[3] For a suspected scam, it says not to pay or call the number on it; Postal Buddy says it never calls a letter safe. ^[3] The older person does not have to sign in; family helpers sign in. ^[3] Its web scam check is free and needs no account; Postal Buddy tells you what looks wrong and says nothing is kept. ^[3] Plus adds a Monday email on what needs doing, what was caught and what changed; on the free plan, one family member gets a Monday email with how many letters came. ^[3] Plus includes alerts for a scam asking for money, a bill about to go overdue, a government letter, or a bill that jumped. ^[3] The app is made for phones and the web. ^[3]

Pricing and fees

BBB Scam Tracker: its sources do not publish a price, so check the site for any cost. ^[1]

True Link: its sources do not publish a consumer price for the card or the service. ^[2] Its page says funds are FDIC insured up to $250,000 through Sunrise Banks, N.A. ^[2] Check the True Link site for what the card costs and what fees apply.

Postal Buddy: the senior's side is free forever; Plus costs $9.99 a month or $79 a year. ^[3] There is a 30-day Plus trial and no card is needed when the first helper joins. ^[3] Its web scam check is free and needs no account. ^[3]

Getting started

For BBB Scam Tracker, its sources give no sign-up or setup steps. Its page says verified reports are added to the public Scam Tracker database, where anyone can search them. ^[1] Visit the site to see whether it asks you to sign in and what it asks first.

For True Link, the Visa card typically arrives by mail within 7-10 business days after an order is placed. ^[2] Its sources give no sign-up steps beyond that, so check the site for how to order a card and set up spending rules.

For Postal Buddy, you can try a demo with a made-up family without an account. ^[3] The older person does not have to sign in; family helpers sign in. ^[3] A web app is listed, but the Postal Buddy website says 'Opening soon'. ^[3] The app is made for phones and the web. ^[3]

Things to check before you choose

Ask these of either tool:

What does it cost, and what does a paid plan add?
Does it work for an older person who does not use a phone or computer easily?
Can a family helper stay involved without taking the letter or card away from the older person?
What happens to the information you give it, and does it keep any of it?
Does it tell you what to do next, or only what to watch for?
How current is the information it gives you, and how often is it updated?
For a card, what fees apply, and what protections does it have if it is lost or used wrongly?
For a scam tracker, can you search by the name on the letter or the phone number on it?

How to choose

If you want to look up scams others have reported in your area, BBB Scam Tracker says anyone can search its verified reports. ^[1]

If you want to control where and when an older family member can spend with a card, True Link says its Card Admin sets those rules. ^[2] If you want alerts when the card is used, True Link says real-time alerts keep Card Admins informed of recent purchases. ^[2]

If you want an app that photographs a letter and tells an older person what it is, in big print and out loud, Postal Buddy says it does that. ^[3] If you want a free check for whether a letter looks like a scam, Postal Buddy says its web scam check is free and needs no account. ^[3] If you want alerts for a scam asking for money or a bill about to go overdue, Postal Buddy Plus says it includes those. ^[3]

If you want to start without an account, Postal Buddy offers a demo with a made-up family. ^[3]

Frequently asked questions

Is BBB Scam Tracker free to use?

Its sources do not publish a price, so check the site for any cost. ^[1] The page says verified reports are added to the public Scam Tracker database, where anyone can search them. ^[1] BBB reviews each report before it is published. ^[1]

Does True Link cost money?

Its sources do not publish a consumer price for the card or the service. ^[2] Funds are FDIC insured up to $250,000 through Sunrise Banks, N.A. ^[2] Check the True Link site for pricing and fees.

Can Postal Buddy be tried without an account?

You can try a demo with a made-up family without an account. ^[3] Its web scam check is also free and needs no account. ^[3] The older person does not have to sign in; family helpers sign in. ^[3]

Does Postal Buddy read letters out loud?

You take a photo of each letter you get, and Postal Buddy tells you, in big print and out loud, what it is. ^[3] The app can read its explanation of a letter out loud. ^[3] For a bill, it shows the sender, the amount and the due date. ^[3]

Can True Link block a vendor on the card?

Spending rules can be customized from over 50 categories, and the card administrator can block or allow specific vendors and set cash access. ^[2] The Card Admin sets where and when the Visa card can be used to help protect spending and prevent fraud. ^[2] The cardholder has no access to funding or spending settings.

Postal Buddy says the senior's side is free forever; Plus costs $9.99 a month or $79 a year, with a 30-day Plus trial and no card needed when the first helper joins. ^[3]

Try Postal Buddy