CleverDings Plain comparisons of household help apps

BBB Scam Tracker vs Hiya in 2026

Compare BBB Scam Tracker, Hiya, and Postal Buddy for scam and letter checks, costs, setup, and what each source says it does.

By CleverDings ยท

CleverDings is published by the makers of Benefit Buddy, Postal Buddy and Packing Buddy, which are compared here alongside other apps.

BBB Scam Tracker says verified Scam Tracker reports are added to a public database that anyone can search. [1] Hiya says its platform provides AI-native protection inside mobile operator networks. [2] Postal Buddy tells an older person, in big print and out loud, what each letter they photograph is. [3] If a household wants a searchable scam report database, BBB Scam Tracker says it provides that. [1] If a household wants a service that Hiya says provides AI-native protection inside mobile operator networks, check Hiya's details. [2] If a household wants help understanding photographed letters, Postal Buddy says it does that. [3]

OptionOwn priceWhat its source says it is
BBB Scam Trackernot publishedVerified reports are added to the public Scam Tracker database, where anyone can search them. [1]
Hiyanot publishedHiya says its platform provides AI-native protection inside mobile operator networks. [2]
Postal BuddyThe senior's side is free forever; Plus costs $9.99 a month or $79 a year. [3]An app that tells an older person, in big print and out loud, what each letter they photograph is. [3]

The short answer

BBB Scam Tracker says verified Scam Tracker reports are added to a public database that anyone can search. [1] Hiya says it provides AI voice security and branded calling products. [2] Postal Buddy tells an older person, in big print and out loud, what each letter they photograph is. [3] A household choosing between these options should match the source claims to the task needed. BBB Scam Tracker says its public database contains verified reports. [1] Hiya says its platform provides AI-native protection inside mobile operator networks. [2] Postal Buddy says it explains letters, including bills and suspected scams. [3] [3] [3]

What BBB Scam Tracker, Hiya is built for

BBB Scam Tracker says verified reports are added to the public Scam Tracker database, where anyone can search them. [1] BBB Scam Tracker says it reviews each report before it is published to the Scam Tracker. [1] BBB Scam Tracker says a reporter's name and personal contact information are never displayed publicly on Scam Tracker. [1] BBB Institute for Marketplace Trust says it works with companies, researchers, and law-enforcement partners to expose scams and protect consumers. [1] Hiya says its platform provides AI-native protection inside mobile operator networks. [2] Hiya says it analyzes more than 28 billion calls monthly. [2] Hiya says it has more than 21 operator and OEM partners. [2]

What Postal Buddy is built for

Postal Buddy is made by the team that publishes this site. Postal Buddy is an app that tells an older person, in big print and out loud, what each letter they photograph is. [3] You take a photo of each letter you get, and Postal Buddy tells you, in big print and out loud, what it is. [3] For a bill, it shows the sender, the amount and the due date. [3] For a suspected scam, it says not to pay or call the number on it; Postal Buddy says it never calls a letter safe. [3] The app can read its explanation of a letter out loud. [3]

Pricing and fees

BBB Scam Tracker and Hiya pricing is not published in the facts used for this page. [1] [2] Postal Buddy says the senior's side is free forever; Plus costs $9.99 a month or $79 a year, with a 30-day Plus trial and no card needed when the first helper joins. [3] Check each service's current details before paying.

Getting started

BBB Scam Tracker says verified reports are added to a public database that anyone can search. [1] Its facts used here do not state sign-up steps. Hiya says its platform provides AI-native protection inside mobile operator networks. [2] Its facts used here do not state household setup steps. Postal Buddy says the older person does not have to sign in, and family helpers sign in. [3] You can try a demo with a made-up family without an account. [3] Postal Buddy is made for phones and the web. [3]

Things to check before you choose

Ask these of either option:

How to choose

If a household wants a searchable database of verified scam reports, BBB Scam Tracker says it provides that. [1] If a household wants a service that Hiya says provides AI-native protection inside mobile operator networks, review Hiya's details. [2] If a household wants a tool that explains photographed letters in big print and out loud, Postal Buddy says it does that. [3] If a household wants Monday updates about letters, Postal Buddy says Plus adds a Monday email on what needs doing, what was caught and what changed. [3]

Frequently asked questions

Is BBB Scam Tracker free?

BBB Scam Tracker pricing is not published in the facts used for this page. BBB Scam Tracker says verified Scam Tracker reports are added to a public database that anyone can search. [1]

Does Hiya check scam calls?

Hiya says its consumer app can block scams, spot AI voices, and screen calls. [2] Hiya also says its platform provides AI-native protection inside mobile operator networks. [2]

Can Postal Buddy explain letters?

Postal Buddy says you take a photo of each letter you get, and it tells you, in big print and out loud, what it is. [3] The app can read its explanation of a letter out loud. [3]

Does Postal Buddy need a sign in?

Postal Buddy says the older person does not have to sign in, and family helpers sign in. [3] You can also try a demo with a made-up family without an account. [3]

What does Postal Buddy Plus add?

Postal Buddy says Plus adds a Monday email on what needs doing, what was caught and what changed. [3] Plus also includes alerts for a scam asking for money, a bill about to go overdue, a government letter, or a bill that jumped. [3]

Postal Buddy says the senior's side is free forever; Plus costs $9.99 a month or $79 a year, with a 30-day Plus trial and no card needed when the first helper joins. [3]

Try Postal Buddy

Sources

  1. BBB Scam Tracker, bbb.org/scamtracker, read 2026-10-09
  2. Hiya, hiya.com, read 2026-10-11
  3. Postal Buddy's own description of itself (the product of this site's publisher)

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