---
{"title": "Aura vs Hiya in 2026: scam and call protection compared", "description": "Compare Aura and Hiya for a household: what each source says it does, what it costs, how to start, and what to check.", "url": "https://cleverdings.com/aura-vs-hiya/", "date": "2026-10-14"}
---
Compare Aura and Hiya for a household: what each source says it does, what it costs, how to start, and what to check.

Compare Aura and Hiya for a household: what each source says it does, what it costs, how to start, and what to check.

| Option | Own price | What its source says it is |
|---|---|---|
| Aura | Plans start at $10 per month [^1] | Alerts people if SSN, online accounts, personal info, home and auto titles have been compromised; every adult member gets $1 million to cover eligible losses and fees due to identity theft [^1] [^1] |
| Hiya | not published | AI voice security and branded calling platform [^2] |
| Postal Buddy | Senior's side is free forever; Plus costs $9.99 a month or $79 a year [^3] | Tells you, in big print and out loud, what each letter you photograph is [^3] |

## The short answer

Aura says it alerts people if their Social Security number, online accounts, personal info, or home and auto titles have been compromised, and that every adult member gets $1 million to cover eligible losses and fees due to identity theft. [^1] [^1] Hiya says it provides an AI voice security and branded calling platform, and that its consumer app can block scams, spot AI voices, and screen calls. [^2] [^2] Aura says it alerts people if their SSN, online accounts, personal info, home and auto titles have been compromised, and that every adult member gets $1 million to cover eligible losses and fees due to identity theft. [^1] [^1] Hiya says businesses can show their name, logo, and reason for calling. [^2]

## What Aura, Hiya is built for

Aura says it alerts people if their SSN, online accounts, personal info, home and auto titles have been compromised. [^1] It says every adult member gets $1 million to cover eligible losses and fees due to identity theft. [^1] Aura says its plans start at $10 per month. [^1]

Hiya says it provides an AI voice security and branded calling platform. [^2] Its consumer app can block scams, spot AI voices, and screen calls. [^2] Hiya says businesses can show their name, logo, and reason for calling. [^2]

That is what their sources say here. They do not state which types of mail or letters either tool handles, whether either reads printed mail, or how each one shows results to a person running a household. Before relying on either, open its pages and see what it covers and what it returns for a household.

## What Postal Buddy is built for

Postal Buddy is made by the team that publishes this site. You take a photo of each letter you get, and Postal Buddy tells you, in big print and out loud, what it is. [^3] The app can read its explanation of a letter out loud. [^3]

For a bill, it shows the sender, the amount and the due date. [^3] For a suspected scam, it says not to pay or call the number on it, and Postal Buddy says it never calls a letter safe. [^3]

Its web scam check is free and needs no account, and Postal Buddy tells you what looks wrong and says nothing is kept. [^3] The older person does not have to sign in; family helpers sign in. [^3] The app is made for phones and the web. [^3]

Plus adds a Monday email on what needs doing, what was caught and what changed; on the free plan, one family member gets a Monday email with how many letters came. [^3] Plus includes alerts for a scam asking for money, a bill about to go overdue, a government letter, or a bill that jumped. [^3]

## Pricing and fees

Aura: its sources say plans start at $10 per month. [^1] They do not publish what each plan covers or what the full price range is, so check the site for plan details.

Hiya: its sources do not publish a price for its consumer app or its platform. They do not state whether there is a free tier or a paid plan, so check the site for any cost.

Postal Buddy: the senior's side is free forever. [^3] Plus costs $9.99 a month or $79 a year, with a 30-day Plus trial and no card needed when the first helper joins. [^3] The web scam check is free and needs no account. [^3]

## Getting started

For Postal Buddy, the older person does not have to sign in; family helpers sign in. [^3] You can try a demo with a made-up family without an account. [^3] The app is made for phones and the web. [^3] A web app is listed, but the Postal Buddy website says 'Opening soon'. [^3]

For Aura, its sources give no sign-up or setup steps. They say plans start at $10 per month and that every adult member gets $1 million to cover eligible losses and fees due to identity theft. [^1] [^1] Visit the site to see whether it asks you to sign in and what it asks first.

For Hiya, its sources give no sign-up or setup steps. They say it provides an AI voice security and branded calling platform. [^2] Visit the site to see whether it asks you to sign in and what it asks first.

## Things to check before you choose

Ask these of either tool:

- Does it handle printed mail and letters, or only calls and online accounts?
- What does it cost, and what does a paid plan add over the free parts?
- Does it alert you when something needs attention, and what kinds of alerts does it send?
- Can a family member help without the older person having to sign in?
- Does it tell you what to do next, or just flag what looks wrong?
- What does it do with your data, and does it keep what you submit?
- Can you try it before giving a card or creating an account?

## How to choose

If you want a tool that alerts you if your SSN, online accounts, personal info, home and auto titles have been compromised, and covers eligible losses and fees due to identity theft, Aura says it does this. [^1] [^1]

If you want a tool that blocks scam calls and shows a business caller's name and reason for calling, Hiya says it does this. [^2] [^2]

If you want a tool that tells you, in big print and out loud, what each letter in the mail is, Postal Buddy says it does this. [^3]

If you want to start without the older person signing in, Postal Buddy says family helpers sign in and the older person does not. [^3]

## Frequently asked questions

### Is Aura free?

Aura says its plans start at $10 per month. [^1] Its sources do not publish a free tier, so check the site for any free option before signing up.

### Is Hiya free?

Hiya's sources do not publish a price for its consumer app or its platform. [^2] They do not state whether there is a free tier or a paid plan, so check the site for any cost.

### Does Aura cover identity theft losses?

Aura says every adult member gets $1 million to cover eligible losses and fees due to identity theft. [^1] It also says it alerts people if their SSN, online accounts, personal info, or home and auto titles have been compromised. [^1]

### Does Postal Buddy read letters out loud?

Postal Buddy can read its explanation of a letter out loud. [^3] You take a photo of each letter you get, and it tells you, in big print and out loud, what it is. [^3]

### Can Postal Buddy be tried without an account?

You can try a demo with a made-up family without an account. [^3] The web scam check is also free and needs no account. [^3]

Postal Buddy says the senior's side is free forever; Plus costs $9.99 a month or $79 a year, with a 30-day Plus trial and no card needed when the first helper joins. [^3] - [Visit Postal Buddy](/go/start-postalbuddy)

## Sources

[^1]: Aura, aura.com, read 2026-10-11 (https://www.aura.com)
[^2]: Hiya, hiya.com, read 2026-10-11 (https://www.hiya.com)
[^3]: Postal Buddy's own description of itself (the product of this site's publisher) (/go/start-postalbuddy)